Last Updated: September 2026
Thank you for visiting the AL Garage Doors website (the “Site”). The Site is owned and operated by AL Garage Doors (“AL Garage Doors,” “we,” “us” or “our”), located at 5856 S Whipple St, Chicago, IL 60629. This Privacy Policy explains what information we collect when you use this Site or call/text us, how we use it, and the choices and rights you have regarding that information.
Unlike lead-generation directories, AL Garage Doors is a direct garage door repair, installation and maintenance company. When you call or request an estimate through this Site, you are contacting AL Garage Doors directly, not a network of unaffiliated third-party contractors.
BY USING THIS SITE, CALLING OR TEXTING US, OR SUBMITTING A REQUEST THROUGH THIS SITE, YOU AGREE TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SITE.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information you provide, such as your name, phone number, email address and service address.
- Details about the service you’re requesting (e.g., type of repair, door brand, urgency).
- Payment information when you pay for services (processed securely; we do not store full card numbers).
- Call recordings, when we notify you at the start of a call that it may be recorded for quality assurance and training purposes.
- Technical and usage information collected automatically when you visit the Site, such as your IP address, approximate location (city/region), browser type, device type, pages viewed, and the ad or search query that brought you here (for example, Microsoft Advertising click identifiers like
msclkid).
Cookies & Advertising Technologies
We use Microsoft Advertising’s Universal Event Tracking (UET) tag on this Site to measure ad performance and understand which ads led to a call or request. This may involve cookies and similar technologies that Microsoft uses to recognize your browser across visits. You can control or disable cookies through your browser settings, and you can manage Microsoft’s ad personalization preferences at about.ads.microsoft.com. We also use the location targeting of the ad you clicked (passed to this Site by Microsoft Advertising in the link) to show you the correct local phone number for your area. We do not look up your IP address for this. It is used only to route your call and is not stored or shared beyond that purpose. When you tap a call button, we also include your IP address and browser details in an internal notification to our team, so we can spot repeat or automated clicks.
How We Use Your Information
- To respond to your request, schedule an appointment, and provide the service you asked for.
- To communicate with you about your appointment, quote, or ongoing service.
- To process payment for services rendered.
- To improve our Site, our advertising, and our customer service.
- To comply with legal obligations and enforce our rights under our Terms of Service.
Consent to Call Recording & Contact by Phone/Text (TCPA)
When you call us, or provide your phone number to request a quote, you agree that AL Garage Doors may contact you by phone or SMS text message, including with automated technology, regarding your request, appointment, or service, in accordance with the Telephone Consumer Protection Act (TCPA) and applicable state law. Consent is not required as a condition of purchase. Message and data rates may apply. Reply STOP to any text to opt out, or call us to be removed from our contact list.
How We Share Information
We do not sell your personal information to third parties for their own marketing purposes. We may share information with:
- Service providers who help us operate our business (e.g., scheduling software, payment processors, call tracking/analytics providers, including Microsoft Advertising for ad measurement).
- Professionals or subcontractors directly engaged by AL Garage Doors to complete a job, when necessary to perform the service you requested.
- Government authorities or third parties when required by law, subpoena, or to protect our rights and safety.
- A successor entity in the event of a merger, acquisition, or sale of assets.
Your Privacy Rights
Depending on your state of residence (including California, Colorado, Connecticut, Virginia and Utah), you may have the right to: know what personal information we’ve collected about you; access or obtain a copy of it; correct inaccurate information; delete your personal information; and opt out of the sale or “sharing” of your personal information for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. See our Do Not Sell My Info page to submit a request.
Children’s Privacy
This Site is not directed to, and we do not knowingly collect personal information from, individuals under the age of 18.
Data Security
We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent changes. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, contact us:
- By mail: AL Garage Doors, 5856 S Whipple St, Chicago, IL 60629
- By phone: 773-757-8067
- By email: privacy@algarage-doors.com